Computer Sales and Service

A new computer doesn't have to cost you a fortune. And the one you've got is probably not as dead as you think.

Built for What You Actually Do

Whether you need something simple for school or work, an upgrade for your current system, or the meanest game system available, we're here to help. Each system is custom tailored for your exact needs and budget.

That means you don't pay for a graphics card you'll never push, and you don't end up with four gigabytes of RAM because it was on the shelf. We ask what you're doing with it first.

• Simple, reliable machines for school and work
• Upgrades to the system you already own
• Gaming systems, built to the budget you set

[TBD: anything customers should know about buying -- typical lead time for a custom build, warranty, whether you also sell refurbished or off-the-shelf machines.]

Need Help with the System You Have?

We can assist with any type of problem or question you may have.

• Data recovery. We can recover data from most dead systems. If the machine won't turn on, that doesn't necessarily mean your photos are gone.
• Malware and viruses. Cleaning up infested machines, and explaining how it got there so it doesn't happen again next month.
• It's just slow. Usually the cheapest problem to solve and the most common reason people throw away a perfectly good computer.
• Everything else. Screens, keyboards, batteries, fans, power supplies, drives, and the mysterious noise it started making last Tuesday.

Don't throw your computer away just because it feels slow. Let us help. We'll look at it and tell you honestly whether it's worth fixing, including when the answer is no.

[TBD: how pricing works for repairs -- a diagnostic fee? a quote before any work starts? an hourly rate?]

Before You Bring It In

• Bring the power cord or charger. Most laptops are hard to diagnose when they're dead.
• If it still starts, write down anything you've noticed: error messages, when it started, what changed.
• If you know your password, we'll probably need it to test that everything works afterwards. If you'd rather not share it, tell us and we'll work around it.

We only look at what we need to in order to fix the problem. The privacy policy covers what happens to your data while your computer is with us.

Tell Us What It's Doing

Hours: By appointment. You get someone's full attention. Call 618-228-2235, email scott@duensing.digital, or use the contact form to book a time to bring it in.