About

Acceptable Use Policy

DRAFT -- needs review by Scott and a lawyer before publishing.

Written in plain language. Policy choices that haven't been made yet are marked [TBD].

This policy says what you can't do with an account, the online services, comments, the contact form, and at our events. It's part of the Terms of Service.

The short version: use the services for your own files, backups, bookmarks, and passwords; treat other people decently; don't break the law; and don't try to break our systems.

Not Allowed Anywhere

  • Anything illegal. [TBD: lawyer -- whose law: where you are, where we are, or both.]
  • Child sexual abuse material, of any kind. We remove it, close the account, and report it to the National Center for Missing and Exploited Children, as US law requires.
  • Content that infringes someone else's copyright, trademark, or other rights, such as sharing copies of films, music, software, or books you don't have the right to share.
  • Malware, phishing pages, or stolen data such as passwords, card numbers, or personal records.
  • Threats, harassment, stalking, or publishing someone's private information without their permission.
  • Pretending to be someone else, or to speak for an organization you don't speak for.
  • Sending spam, or using our services to help send it.

[TBD: lawyer -- whether to register a DMCA agent with the US Copyright Office and add a copyright takedown procedure to this page. It protects a service that stores other people's files.]

Accounts

  • Don't create accounts automatically, or in bulk.
  • Don't create extra accounts to get more free storage.
  • Don't share your account, or sell or rent access to it.
  • Don't sign in to someone else's account, or try to.

Storage and Sharing (Nextcloud and Minarca)

  • Use the storage for your own files and backups. [TBD: whether backing up a family member's computer, or a small business's, is fine, and whether that needs a separate account.]
  • Share links are for sharing with people you know. Don't use them to distribute files publicly to large numbers of people. [TBD: whether you want a download or bandwidth limit on public share links.]

Bookmarks (Linkwarden)

  • Linkwarden is for saving pages you want to keep. Don't use it to copy websites in bulk or to collect pages automatically.

Passwords (Vaultwarden)

  • Vaultwarden is for your own passwords and other secrets. [TBD: whether shared vaults (Bitwarden "organizations") are allowed, for example for a family.]

Search

  • Search is free for people. Don't send automated queries or scrape results, and don't use it as a back end for another service.

Our Systems

  • Don't probe, scan, or test our systems for weaknesses, try to get around limits such as storage allowances or rate limits, or interfere with the services for anyone else.
  • Found a security problem? Tell us at scott@duensing.digital. [TBD: confirm you want to say this:] We won't treat a good-faith report as abuse, as long as you didn't access anyone else's data or disrupt the service to find it.

Comments

  • Disagree with the post all you like. Don't go after people.
  • Stay roughly on topic.
  • No advertising, and no links posted just to promote a website.
  • Comments can be removed by moderators if they break this policy. Use the "Report" link on any comment that you think breaks it.

Events and the Museum

  • Treat other people with respect.
  • Handle the machines with care. Many of them can't be replaced.
  • Follow the instructions of whoever is running the event.
  • [TBD: house rules from the museum page: children supervised, no food or drink near the machines, ask before plugging anything in.]

We may ask anyone who doesn't follow these rules to leave. [TBD: whether a paid admission is refunded in that case. The refund policy should match.]

How We Find Out

We don't scan the contents of your files. We find out about problems from reports, from the effect they have on our systems (such as unusual traffic or load), and when we're contacted by someone with legal authority.

[TBD: confirm there will be no automated scanning of file contents. Some storage providers match uploaded files against databases of known child abuse images. Decide whether to, and change this section if you do.]

What Happens If This Policy Is Broken

Depending on how serious it is, we may:

  • remove the content, or block access to it;
  • remove a comment, or stop an account from commenting;
  • suspend or close the account;
  • report it to the police or another authority, where the law requires it or someone is at risk.

Usually we'll tell you what the problem is and give you a chance to fix it first. We won't when the law doesn't allow it, or when the problem is serious, such as illegal content, an attack on our systems, or a risk of harm to someone.

What happens to a paid plan in that case is covered by the Refund Policy.

Reporting a Problem

Use the "Report" link on a comment, or email scott@duensing.digital with a link to what you're reporting and a short explanation. If something is urgent, call 618-228-2235.

If someone is in immediate danger, call 911 first.

Last updated: [TBD: date of publication]